Returns

Returns are accepted for all orders within 14 days from the date of purchase if you are unsatisfied with the performance of the product, unless stated otherwise. We will provide a full refund of the original purchase price less shipping and handling. Processors must be in their original condition to be returned, and still be eligible for our warranty below.

Orders paid in Bitcoin are not refundable, but can be exchanged for other products we offer.

To initiate a return, contact us at support@siliconlottery.com.

 

Silicon Lottery Warranty

What is Covered
This warranty covers any defects or malfunctions that occur on all processors sold on siliconlottery.com. The original retail packaging and documentation must be returned for warranty service. Processors with their IHS removed ("delidded") by Silicon Lottery are covered under this warranty.

How Long Coverage Lasts
This warranty runs for 30 days from the date of purchase.

What is Not Covered
This warranty does not cover a specific frequency or voltage for the processor. Listed frequency and voltage on the product page only indicate what Silicon Lottery was able to achieve, and is not guaranteed under this warranty. If you are unsatisfied with overclocking results, make sure to return your processor within the return window.

This warranty does not cover physical damage to the processor. Processors delidded by the end consumer are not covered by this warranty. Processor identification information must be clearly visible on the integrated heatsink for warranty coverage. Some liquid metal compounds may remove this information, which will void this warranty. Knowingly using more than 1.52V Vcore on Intel processors voids this warranty.


What Silicon Lottery Will Do
Silicon Lottery will replace any processor that proves to be defective. If available, a binned processor with similar specifications will be given. If a comparable sample is not available at the time, you will receive a processor of the same model instead.

How to Get Service
Make sure to have your packing slip, and contact us at support@siliconlottery.com.