Our delidding service will be unavailable March 25th through April 12th. Any processors arriving to our location during this time will not start processing until April 13th.
Once you have placed your order, please mail your processor to:
6630 FM 1463 RD
Katy, TX 77494
We recommend shipping your processor in its original retail packaging if possible (for the 9900K, just use the inner box inside of the dodecahedron). If you no longer have the retail packaging, lots of bubble wrap is recommended.
For customers within the United States, you may ship to us using either USPS, UPS, or Fedex. For international customers, please ship to us using either your local post or DHL.
Please write your order number somewhere on your package, or include a copy of your order confirmation email. Once received, it generally takes 1 business day for your order to be completed. For prompt service, let us know the tracking number for your package by replying to your order confirmation email.
Shipping directly from a retailer:
If you're wanting to reduce shipping time and cost, you may ship a processor directly from a retailer to us for delidding. Just make sure to place an order for delidding with us first, and let us know the tracking number when it ships so we can identity your package.
You may drop off a processor for delidding, but upon completion it will need to be shipped back to you. Our address will bring you to our local UPS store, which we use to process all of our shipments.
Pack everything up in a package with your order number and our address written clearly. You can then hand it off to one of the UPS store employees during their business hours (listed below) and let them know it's for Silicon Lottery.
Monday - Friday
8:00 am - 7:00 pm
9:00 am - 5:00 pm
Excluding holidays, our normal shipping schedule is below.
|If we receive your package before:||Your order will typically ship by the following:|
|Monday at 5:00 PM CST||Tuesday|
|Tuesday at 5:00 PM CST||Wednesday|
|Wednesday at 5:00 PM CST||Thursday|
|Thursday at 5:00 PM CST||Friday|
|Friday at 5:00 PM CST||Monday|
|Saturday at 5:00PM CST||Tuesday|